Waite House has two in-house certified Navigators that provide individuals and families with free assistance to help them achieve successful enrollments into health coverage through the MNsure marketplace. Whether it’s Medical Assistance, Minnesota Care, a Qualified Health Plan or straight off the Market, we assist consumers with the following:
- Account creation and completing the application
enrolling in the insurance that best fits the needs of your family
- Filling out and sending off follow-up paper work
- Recovering passwords/usernames
- Making changes to applications (adding/removing family member from households, reporting income change, etc.)
Our Navigators are available Monday-Friday during varying times. Services are offered in English and Spanish. Please call 612-721-1681 for more info or to make an appointment.
Pillsbury United Communities - Waite House partnered with HACER (Hispanic Advocacy and Community Empowerment through Research) to conduct group discussions with over 100 Latino residents in six cities in the metro area and surrounding rural communities to take a closer look at healthcare disparities among Minnesota's Latino community. In these sessions, the participants talked about what it means to be healthy, the obstacles they face in accessing healthcare, the different experiences based on their country of origin, and their access to health insurance. From the discussions, we learned that access to healthcare is one of the most serious issues Latinos in Minnesota face. The main barriers are the high costs of insurance, and the strict eligibility requirements.
As a result, Waite House has compiled four key recommendations in order to improve access to healthcare for the Latino community in Minnesota. You can find these key recommendations and additional information on existing policy infrastructure within the report Latino Experiences in Accessing Healthcare in Minnesota, published in January 2017.
Waite House's Stories of Strength – Overcoming Challenges, Navigating the Healthcare System is a project of the State Innovation model cooperative agreement, awarded to the Minnesota Departments of Health and Human Services by the Center for Medicare and Medicaid Innovation. The publication brings the heartfelt stories of eight individuals as they struggle to overcome their own barriers to health care access. Through storytelling, we highlight the need for culturally competent care and preventive health information, and hope to aid the implementation of the Minnesota Accountable Health Model.
Basic Needs Coordinator
2323 11th Ave South Minneapolis, 55404